I tried to get my car fixed for something simple and all they did was dick me around I had to rent a trailer for a fix that only should have taken about 2 hours but no it took 4 day when they told me that it will get done the next day so I had to let the car sit there at the ford shop on the trailer for 4 days and it still didn't get fixed and it made me so mad I had to rent a trailer for nothing because all they wanted was my money and it's wrong I will never go to that ford dealer ever again even if my mustang was dead and that was the only shop I could take it to I would just bay a new car. Ford I can't believe it you guys really let me down and I don't think I would bay from you guys again because all the other times I had the most shity service from you guys
Sales man wasnt answering my questions, not telling the truth about vehicles, seems like they were trying hide stuff from me about vehicles. Tent sale is a big joke, vehicle was for "sale for 23k" and wouldn't last long according to sales person....still sitting on the lot with 18K asking.
Blake picked up, serviced our car and delivered it without a hassle.
Blake Ford got me the car we wanted at a good price.
in the 3 times i have HAD to go here due to the fact that its the only local ford dealership they have taken WAY too long to do simple tasks. They have their "favorite customers" who just hang out there all day and can basically do whatever they want. My most recent experience that I AM STILL GOING THROUGH is the worst. My car broke down with transmission issues on saturday. They didnt even get it out of the parking spot it was towed to until wensday. dont forget the fact that since this is a mechanical issue and not covered by insurance since it just failing on the side of the road is my fault even tho i keep up with every service check and oil change so i AM NOT covered on a rent a wreck. so its thursday now. I called them earlier today and they told me that wile the part is in they arnt even going to start working on it till tomorrow. Unless this is the LAST place on earth to take your ford my recommendation is- DONT.
Blake Ford is a US Car Dealer based in Franklin, Virginia. Blake Ford is located at 1011 Armory Dr, Franklin, VA 23851, USA.
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